If You Toss Someone a Grenade…
If you toss a group a grenade…they will run for cover. Starting a conversation with accusations or anger is akin to tossing a grenade into a room and expecting people to want to play “catch.” No matter how valuable your insight or how accurate your concern, the act of grenade tossing will result in people not hearing you because they’re consumed with ducking for cover. In talking to a client about his accusatory behavior he stated, “But the grenade isn’t…