Over the last two weeks, we’ve been talking about the power of questions: The Right Questions Can Change Your Life and The Bones of a Great Question. Our articles have sparked requests from some of you asking if we could give examples of questions to ask. So, today, we’re doing just that. We’re sharing some great examples of questions that you can use to create engaging and connecting conversations. We’ve put them under a range of headings but don’t get stuck…
If you toss a group a grenade…they will run for cover. Starting a conversation with accusations or anger is akin to tossing a grenade into a room and expecting people to want to play “catch.” No matter how valuable your insight or how accurate your concern, the act of grenade tossing will result in people not hearing you because they’re consumed with ducking for cover. In talking to a client about his accusatory behavior he stated, “But the grenade isn’t…
As coaches, we get hired because people – despite the best of intentions – are struggling to change the things that are getting in the way of their success. Our goal is to help you recognize and overcome those habitual reactions that keep the changes you’re working toward from taking hold. The key behind the work that we do is helping people manage their reactivity, and to do that we teach them something we designed called, the Fundamental PAUSE. The…
Recently, an executive we work with was describing that he was struggling to get out of the weeds of the day-to-day. He knew that he needed to be more strategic in his thinking and actions, but instead found himself pulled into doing the work that his team was assigned to do. To succeed in his job, he needed to support others to do the work that needed to be done while he created the vision, strategy, and relationships to…
As coaches and consultants, we find that many people regularly struggle with delegation, and they tend to feel uncomfortable admitting it because they believe they should know how to do it. In our experience, delegating is a challenging skill . . . one that few of us are taught. People are frequently told they should, “just delegate that” but when they do, and they don’t get the results they hoped for, they give up and just heap the task onto…
One of the biggest frustrations we hear from people in leadership is that they have to be available to their teams “all the time” to answer questions and solve problems. They say that they read about dream teams that know how to move forward in the face of challenges but their team just doesn’t get it. When we ask them to share some examples of how this plays out, we often hear a long history of our client (as team…
Today is Martin Luther King Jr, and to honor his work around civil rights, we want to share with you a present-day voice advocating for a better world. On January 7th at the Golden Globes, Oprah gave a powerful speech about the importance of speaking up. The speech she gave was moving, and the reaction of the audience was equally, if not more, moving. You see, as Oprah spoke, her words fueled their hopes and their conviction for a better…
There is a big difference between sharing your opinion and giving credible input and knowing that difference can have a powerful impact on your success. Giving relevant, useful input is an important skill that requires practice and thoughtfulness. Without a framework for giving input on a question or issue, many of us get anxious and then resort to giving our opinion. Yet, when decision-makers look to you for your expertise, they generally don’t want your opinion—they want useful input.…
As executive coaches, we often work with clients who are getting ready to take a new job and yet need to stay engaged and effective until they formally leave their position. Being able to stay engaged is really important not only to your self-esteem and your colleagues’ last impressions of you but also to your reputation – so it’s important that you do it well. So, what can you do to stay engaged when you know you’re moving on? Put…
We have the privilege of working with leaders in a wide range of businesses – for profit and non-profit, large and small, service companies and product driven – and one of the major changes we’re seeing in all of them is that leaders are running hard and fast, going from one thing to the next, with not a moment to think. Not a moment to think. These women and men are running companies that need their leadership and yet, they…
We stand shoulder-to-shoulder with leaders, teams, and individuals who are passionate about growing in their leadership and in their ability to create cultures of psychological safety and engagement.
Carpenter Smith Consulting is a Women Business Enterprise, Oregon Cert ID 7047.
