Mailing address:
Carpenter Smith Consulting, LLC
1327 SE Tacoma Street, #392
Portland, OR 97202
503-274-9447
contact@carpentersmith.com
What Data Do We Collect?
We may collect personal information from you when you save or otherwise provide your personal information to us, such as by setting up a user account and password, logging in as a registered user of www.carpentersmith.com, ordering a product, providing information in your account, interacting with us by phone, e-mail, or through our websites, mobile optimized websites, mobile applications or otherwise or if you complete an entry form to be contacted about services or promotions. As a result of these actions, you might supply us with personal information, such as your name, e-mail and billing/shipping addresses, phone number(s), credit card information, names of people to whom purchases have been shipped, including address and telephone numbers, product interest information and financial information and in certain circumstances, your opinions and individual preferences. When you visit our website, we may also gather certain information automatically and store it in log files. This information may include without limitation browser information, Internet Service Provider (ISP), operating system, Internet Protocol (IP) addresses or other device identifiers, location and date/time stamp.
Carpenter Smith Consulting’s website is directed for use by adults. Carpenter Smith Consulting does not knowingly collect any personal information from children under the age of 13. Those under age 13 should not use Carpenter Smith Consulting’s website or provide us with any personal information.
Why Do We Collect Data?
Carpenter Smith Consulting may use your personal information to (i) process your order and to answer questions about the status of your order; (ii) send you or your friends, relatives or associates, products that you have ordered; (iii) maintain contact with you and provide you with ongoing personalized service; (iv) communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and special offers; (v) conduct marketing and performance research, to assist us in measuring our customer service, benchmarking our performance and to help us improve our product offerings. You may always choose not to receive promotional materials or marketing information by Unsubscribing at the bottom of any email communication from us or by emailing us at contact@carpentsmith.com.
How Long Do We Keep Data?
We will retain your information for as long as your account is active, or as needed to provide you services. We will retain and use your information to comply with our legal obligations, to resolve disputes, and enforce our agreements.
Which Third Parties Receive the Data?
If you visit or purchase products on the www.carpentersmith.com website, participate in a contest, survey, promotion or special offer, or signup for our emails, we may share your personal information with the appropriate Carpenter Smith Consulting associate, in order to process your request.
- MailChimp – our email provider
- Stripe – processes online payments
- WordPress – database of registered users, contact us forms, blog comments, and product reviews.
- WooCommerce – database of product purchases and membership subscriptions
- Google Adwords – tracks your IP address
Carpenter Smith Consulting’s website may contain links to websites operated by third parties. These websites may collect your personal information. This Policy does not apply to the practices of third parties and Carpenter Smith Consulting does not assume any responsibility for, and by using this website and/or accessing a third party’s website from this website you release Carpenter Smith Consulting of any responsibility for, the actions, practices and omissions of third parties. Please check the privacy policy at each site you visit.
How to Download, Delete, or get in Touch with us about Your Data
Carpenter Smith Consulting will ensure that the personal information it collects is as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used. You are entitled to request access to and correction or deletion of your personal information collected by us. If you have any questions or to make any complaint in relation to this Policy and Carpenter Smith Consulting’s privacy practices, please contact our Data Processing Officer at: dpo@carpentersmith.com.
Personal Data Request
Please use this form to request personal data export/erasure.