Silence is a Communication
One of the things we regularly remind our clients is that everything is a communication. And by that we mean, everything. What you wear, how you stand, how fast you talk, what your eyes do as you listen, how quickly you return a call or email, how you set up your office… you get the picture. And, that means that if everything is a communication, so is silence even though you may have believed it is a lack of communication. As…