Blog - Carpenter Smith Consulting, LLC

How Do I Help People Know What They Don’t Know?

May 19, 2014

We received some very nice comments about last week’s post, thank you, and also another question that deserves some thought. “What do you do with people who don’t know enough to know whether or not they are going to hurt the business?” Last week we talked about how to establish the 3-5 rules that, if set, could help guide individuals and teams as they are tackling all the things that come at them day-to-day and week-to-week. The challenge of course,…

How to Identify the “Right” 3 – 5 Rules

May 12, 2014

Monday Morning Business Coach

Thank you for your comments on last week’s post, 3 – 5 Rules. A lot of executives out there resonated with the idea of providing 3 – 5 key expectations or “rules” that can guide their team as they make choices in their leadership and their work. And, many of you asked how to identify the “right” rules for your teams. As we said in last week’s post, the key to developing powerful rules “is to keep them broad enough…

3 – 5 Rules

May 5, 2014

Monday Morning Business Coach

We are often in the role of providing guidance to those who provide direction to others—executive, managers, community leaders, parents and coaches—and we regularly find that they have many and varied expectations and “rules” for performance. We also find that the people they are directing often report that they are constantly guessing about whether they know the rule of the day. In over twenty years of coaching and consulting, we have found that people are most successful when they have…

Do You Have What it Takes?

May 1, 2014

Career Tips

I was just reading yesterday about how important “emotional intelligence” is in the career searching and decision-making processes. Studies have actually shown that this concept that was identified several decades ago is playing a significant role in the job search and work environment today. Attitude, and how you interact with other people is critical to career success and satisfaction. Employers today are looking for people with the right “attitude” and personality traits. People who can work well with others, respect…

Dealing with Bad News

April 28, 2014

Monday Morning Business Coach

There comes a time in each of our lives when we are the recipient of “bad news.” You know, the news that kicks you in the gut and for that moment, the world stands still. A few of the “bad news” topics that we have supported our clients through include: the loss of a valued employee, important client, respected boss, desired promotion and promising job; the loss of a marriage, the failure of a business, the death of a parent;…

Letting People Know They Matter

April 21, 2014

Monday Morning Business Coach

We were recently reading our local paper and came across an article about a small group of women who have established an after-school homework club—First Door*—to serve lower income kids in third through sixth grade. First Door provides a place for these kids, who often go home to an empty house with no support for homework and school success, to have a place to go for those transitional hours before a parent gets home and have support in this critical…

Fearless vs. Reckless

April 14, 2014

Monday Morning Business Coach

(Although we are talking about this in an organizational setting today, you will see the necessity for similar considerations in your family life, decisions about finances, and in roles in your community.) In today’s economy, there is a lot of pressure to take risks that will increase the company’s market share and bottom line. Recently, we heard the CEO of a large, conservative financial organization state that he wants his teams to “go for it and ask forgiveness later.” And,…

Fostering Curiosity

April 7, 2014

Monday Morning Business Coach

We live in a world where many things are said with great certainty, as a proclamation of “truth.” Yet, in our work, we find that people in all their various roles often have more power if they can show up as curious rather than certain. One of the things we ask of our clients is to engage with a spirit of curiosity instead of certainty. We know, staying curious when you are stressed or in a hurry is easier…

Be a Solution

April 1, 2014

Career Tips

An often-overlooked approach to gaining insight and reaching your career goals is to understand what problems need to be solved. When people are looking for a job, interviewing or even researching possibilities, we often find that folks concentrate on what they are going to say – sometimes to the point where they are unable to be present in the moment. We invite you to try a different approach, practice a new strategy. First of all, listen closely in the discussion…

Karma

March 31, 2014

Monday Morning Business Coach

We saw a great bumper sticker recently: How people treat you is their karma, how you respond is yours. When something happens to us, particularly if it is something that is challenging or hurtful, it’s tempting to spend a great deal of our time and energy responding to it, over and over and over again in our thoughts and in our emotions. This bumper sticker is a helpful reminder that we cannot control what others do, say, or…