“Trust” is Not a Weapon
Last week we talked about 5 ways to focus your efforts when things go awry. We believe it’s critical that you attack the problem and leave the people associated with the problem intact. Number 3 on that list was: Get participants to move forward because of a commitment to the organization rather than getting caught up on the notion of “trust”. At that time, we promised to share more of our thinking on trust, so here goes. In our experience…